Firmust General Products LLC

Last Updated: 05/27/2024

1. Introduction

Firmust General Products LLC (“Company,” “we,” “our,” “us”) is committed to partnering with reliable and reputable suppliers to ensure the quality and timely delivery of products to our customers. This Supplier Selection Policy outlines the criteria and procedures for selecting suppliers who meet our standards, particularly those who distribute electronic products from the USA or Canada.

2. Company Information

Firmust General Products LLC
c/o Registered Agent Solutions, Inc.
838 Walker Road, Suite 21-2
Dover, DE 19904
USA
Email: support@firmust.com

3. Scope

This policy applies to all suppliers that provide products or services to Firmust General Products LLC, particularly those involved in the distribution of various electronic products, including but not limited to computers, notebooks, drones, cameras, smartphones, and refurbished products, from the USA or Canada.

4. Supplier Criteria

To ensure the highest standards of quality and reliability, we evaluate potential suppliers based on the following criteria:

  • Geographic Location: Suppliers must be located in the USA or Canada and capable of distributing products from these regions.
  • Product Quality: Suppliers must provide high-quality products that meet our specifications and standards.
  • Operational Capability: Suppliers must be able to process and fulfill orders accurately and efficiently using reliable systems such as APIs or spreadsheets.
  • Compliance: Suppliers must comply with all applicable laws, regulations, and industry standards.
  • Financial Stability: Suppliers must demonstrate financial stability and the ability to sustain long-term partnerships.
  • Reputation: Suppliers must have a strong reputation for reliability, integrity, and customer satisfaction.

5. Supplier Evaluation Process

Our supplier evaluation process includes the following steps:

  • Initial Screening: Conduct an initial screening to ensure the supplier meets our basic criteria, including geographic location and operational capability.
  • Request for Information (RFI): Send an RFI to gather detailed information about the supplier’s products, services, and capabilities.
  • Site Visit and Audit: If necessary, conduct a site visit and audit to assess the supplier’s facilities, operations, and quality control processes.
  • Reference Check: Contact references to verify the supplier’s performance, reliability, and reputation.
  • Trial Period: Engage the supplier on a trial basis to evaluate their performance and ability to meet our requirements.

6. Supplier Approval

Suppliers that successfully pass our evaluation process will be approved and added to our list of preferred suppliers. Approved suppliers must enter into a formal agreement with Firmust General Products LLC, outlining the terms and conditions of our partnership.

7. Performance Monitoring

We continuously monitor the performance of our suppliers to ensure they meet our standards and expectations. This includes:

  • Order Accuracy: Monitoring the accuracy and completeness of orders processed through reliable systems.
  • Delivery Timeliness: Tracking on-time delivery performance and adherence to agreed-upon delivery schedules.
  • Product Quality: Regularly reviewing product quality and addressing any issues or defects.
  • Compliance: Ensuring ongoing compliance with applicable laws, regulations, and industry standards.

8. Supplier Review and Improvement

We conduct periodic reviews of our suppliers to assess their performance and identify opportunities for improvement. This includes:

  • Performance Metrics: Reviewing key performance metrics such as order accuracy, delivery timeliness, and product quality.
  • Feedback: Gathering feedback from internal stakeholders and customers to evaluate supplier performance.
  • Corrective Actions: Working with suppliers to implement corrective actions and improvements as needed.

9. Termination of Supplier Relationships

If a supplier fails to meet our standards or breaches the terms of our agreement, we may terminate our relationship with the supplier. Reasons for termination may include:

  • Persistent quality issues or product defects.
  • Failure to meet delivery schedules or order accuracy requirements.
  • Non-compliance with applicable laws, regulations, or industry standards.
  • Financial instability or other significant risks.

10. Policy Updates

We may update this Supplier Selection Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this policy, we will notify you either by prominently posting a notice of such changes or by directly sending you a notification.

11. Contact Us

If you have any questions about this Supplier Selection Policy, please contact us at support@firmust.com.