Firmust General Products LLC

Last Updated: 05/27/2024

1. Introduction

Welcome to Firmust General Products LLC (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

2. Company Information

Firmust General Products LLC
c/o Registered Agent Solutions, Inc.
838 Walker Road, Suite 21-2
Dover, DE 19904
USA
Email: support@firmust.com

3. Services Provided

We offer a dropshipping service that allows customers to purchase products which are then shipped directly from our suppliers to the customers.

4. Eligibility

By using our services, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate, current, and complete information during the registration and purchase process.

5. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

6. Orders and Payments

We accept various forms of payment including credit cards, PayPal, Stripe, Google Pay, and Apple Pay. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your purchase. All payments are subject to validation checks and authorization by the payment service provider.

7. Shipping and Delivery

We work with third-party distributors to ship products directly to you. Shipping times and costs will vary based on your location and the shipping method selected. We aim to provide accurate shipping estimates, but we do not guarantee delivery times.

8. Returns and Refunds

We offer returns and refunds under certain conditions. To be eligible for a return, your item must be unused and in the same condition that you received it. Please contact us at support@firmust.com within 30 days of receiving your order to initiate a return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

9. Warranty and Eligible Products

Certain products sold through our website may come with a manufacturer’s warranty. Warranty information for eligible products will be provided on the product page. If you have a warranty claim, please contact us at support@firmust.com with your order details and the nature of the issue. We will assist you in processing your warranty claim with the manufacturer.

10. Acceptable Use

You agree to use our website and services only for lawful purposes. You are prohibited from violating or attempting to violate any security features of our website, including accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Firmust General Products LLC or its content suppliers and is protected by copyright laws. You may not use any content without our express written consent.

12. Limitation of Liability

To the fullest extent permitted by law, Firmust General Products LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Firmust General Products LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our website or your breach of these Terms.

14. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after such changes will constitute your consent to the updated Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

17. Contact Us

If you have any questions about these Terms, please contact us at support@firmust.com.